Privacy Policy
The COMPANY recognizes the importance of the security of Personal Data and electronic transactions and has taken all necessary measures, using the most modern and advanced methods, to ensure the maximum possible security. All information related to users' personal details is kept confidential in accordance with the current legislation for the protection of personal data. The security of the COMPANY's online store is achieved through the following methods:
Customer Identification:
The codes used to identify the user/customer are twofold: the Username and the Personal Secret Security Code (Password), which each time they are entered provide the user access to their personal information with absolute security. Users have the option to change their Personal Secret Security Code (Password) as often as they wish. Only the user has access to their data through these codes and is solely responsible for maintaining their confidentiality against third parties. In case of loss or leakage, the user must notify the COMPANY immediately, otherwise, the COMPANY is not responsible for the use of the secret code by unauthorized persons. The COMPANY's online store does not disclose or publish users' personal data and information under any circumstances. Personal data is used solely for the proper execution of transactions. All information is encrypted and stored securely.
Username & Security Codes:
To access the COMPANY's online store, users use two codes: the Username and the Personal Secret Security Code (Password). The COMPANY's online store allows users to change their Personal Secret Security Code (Password) as often as they wish. The COMPANY recommends, for security reasons, that users change their password periodically and avoid using the same codes.
Personal Data – Transaction Privacy:
User details (name, profession, email address, home address, landline phone, mobile phone, etc.) and transaction details of the online store's users are considered confidential, just like in typical store transactions. Users, by providing their details as part of their transactions, agree to and accept the imminent processing of their personal data for the smooth and easy completion of the transaction between the parties, as well as the transfer of this data to specific recipients, namely COMPANY employees and appointees, for the execution of the established contract. Users are also informed of their right to access and object under Articles 12 and 13 of Law 2472/1997. Only authorized employees have access to transaction information and only when necessary, such as for order processing.
Otherwise, the COMPANY is committed not to disclose customers' details and transactions unless there is written authorization from them or if required by a court order or a decision of another public authority. Personal data submitted to the online store under the trademark “Mmizzles” is used exclusively by the store or its affiliated businesses to support, promote, and execute the transactional relationship. All documents and electronic data exchanged between the parties as part of the sale will be retained by the COMPANY. The customer may access these documents upon request.
Privacy Statement
Information on Personal Data Processing
We assure you that the COMPANY does not collect data on minors under 16 years of age.
For any matter related to the processing of personal data, contact our personal data department at [email protected].
What Is the Purpose of Processing and How Do We Use Your Personal Data?
Your data is used in various ways, depending on the purpose of the processing.
There are instances where the COMPANY cannot proceed without specific Personal Data, such as data required to process and execute your orders for delivery by the carrier. Similarly, your personal data may need to be processed to enable the use of your (credit or debit) card through a third-party partner.
Similarly, your personal data may need to be processed to allow you to use your credit or debit card through a third-party partner.
Purposes of Personal Data Processing:
Providing the services you request from us, including:
Specifically
Order Fulfillment
To process your orders and provide post-sale support, we require certain essential information, such as:
Your full name and, additionally for businesses, VAT number, Tax Office, and Business Activity/Profession to ensure correct delivery details for our staff.
the billing and/or delivery address to receive your order at your location
A landline number to communicate with you regarding your order.
A mobile and/or landline number for order updates or to send SMS notifications about delivery.
Your email address to keep you informed about the status of your order.
All the above are also necessary to prevent and detect fraud against both you and our company.
(b) With Your Consent Provided you have granted it, either when creating a member account or subscribing to our newsletters and personalized communications, your required
Newsletter Subscription and Updates
To subscribe to newsletters and receive updates and offers, you must provide your email address.
By registering and providing your consent, you will be able to receive all our updates and offers sent via email, text messages, or instant messaging services (e.g., SMS, Viber, Push Notifications, etc.).
Member Account Creation:
To subscribe to newsletters and receive updates and offers, you must provide your email address.
What Are the Legal Grounds for Processing Your Personal Data?
We process your personal data only when we have a lawful reason to do so.
Purposes of Personal Data Processing:
(a) The provision of services you assign to us and wish to receive, such as the purchase of products, and consequently, the fulfillment of our contractual obligations in this context, including order confirmation, post-sale support, communication regarding your orders, and, in general, wherever reasonably necessary or required for compliance with legal or regulatory obligations, resolution of disputes, fraud prevention, and abuse or enforcement of terms and conditions.
(b) The safeguarding and protection of both your legitimate interests and ours.
(c) Compliance with obligations imposed by law, such as regulatory compliance for tax purposes.
(d) The consent you provide under the specific conditions set by the legal framework, allowing us to: subscribe you to newsletters, send updates about products, services, and offers, include you in satisfaction surveys, and send you personalized updates, etc. This applies both to the COMPANY and third-party affiliated companies that process personal data in accordance with the applicable legal framework.
Data Retention Period
We process your personal data only when we have a lawful reason to do so.
Are Minors and Children Allowed to Use Our Website?
If you are under 16, you may use our website only with the participation and approval of a parent or guardian.
Where Is Your Data Transferred?
The COMPANY transfers personal data to third parties who process personal data on its behalf. Specifically:
Data is transferred only to partner companies of the COMPANY that provide services for the purpose of sending promotional material and personalized offers.
Additionally, for the purpose of better service and maximum security, your data is transferred to third-party companies for the execution/processing of orders through credit cards.
Data is also transferred to partner companies responsible for fulfilling parts of the sales contract, such as logistics companies.
What Are Your Rights Regarding Your Personal Data?
Every individual whose data is processed by the COMPANY has the following rights:
Right of Access:
You have the right to be informed and verify the legality of the processing. This means you have the right to access your data and receive additional information about its processing.
Right to Rectification:
You have the right to review, correct, update, or modify your personal data by contacting us.
Right to Erasure:
You have the right to request the deletion of your personal data when it is processed based on your consent or to protect our legitimate interests. In all other cases (e.g., where there is a contract, a legal obligation to process personal data, or a matter of public interest), this right is subject to specific limitations or does not apply depending on the case.
Right to Restriction of Processing:
You have the right to request the restriction of your personal data processing in the following cases:
(a) When you dispute the accuracy of your personal data, until its accuracy is verified.
(b) When you object to the deletion of personal data and request the restriction of its use instead.
(c) When the data is no longer needed for processing but is required for the establishment, exercise, or defense of legal claims.
(d) When you object to processing, pending verification of whether legitimate grounds exist that override your objection.
Right to Restriction of Processing:
You have the right to object at any time to the processing of your personal data, particularly when processing is necessary for the purposes of legitimate interests pursued by the controller or for direct marketing and profiling purposes.
Right to Data Portability:
You have the right to receive your personal data free of charge in a format that allows you to access, use, and process it using commonly accepted processing methods. You also have the right to request that we transfer the data directly to another data controller, provided it is technically feasible. This right applies to data you have provided to us, and its processing is carried out by automated means based on your consent or in the execution of a relevant contract.
Right to Withdraw Consent:
Finally, the COMPANY informs you that where processing is based on your consent, you have the right to withdraw it freely at any time without affecting the lawfulness of the processing carried out based on your consent before its withdrawal. To withdraw your consent, please contact the Personal Data Department at email: [email protected].
To exercise any of the above rights, you can contact the Personal Data Department at email: [email protected].
Right to Lodge a Complaint with the Hellenic Data Protection Authority (HDPA):
You have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr):
Telephone Center: (+30) 210 6475600
Fax: (+30) 210 6475628
Email: [email protected]
Personal Data Security
The COMPANY implements appropriate technical and organizational measures to ensure the secure processing of personal data and to prevent accidental loss, destruction, unauthorized and/or unlawful access, use, modification, or disclosure. However, the nature of the internet and its open access to everyone makes it impossible to guarantee that unauthorized third parties will never be able to breach the applied technical and organizational measures, gaining access to and possibly using personal data for unauthorized and/or illicit purposes.
Cookies Information
What Are Cookies?
Cookies are small data files stored by a website on a user's computer (typically in the browser) so that each time the user connects to the website, it retrieves this information to provide relevant services. A common example of such information includes a user's preferences on a website, as indicated by the choices they make (e.g., selecting specific "buttons," searches, advertisements, etc.).
How and Why Do We Use Cookies?
The website www.Mmizzles.gr uses cookies to collect information about online activity, store your preferences and settings, and optimize your browsing experience on the site.
We also use cookies to personalize content and advertisements, provide social media features, and analyze site traffic. Additionally, we share information about how you use our website with our social media, advertising, and analytics partners, who may combine it with other information you have provided to them or that they have collected in connection with your use of their services.
Cookies do not harm your device in any way and allow us to provide you with faster and better navigation on our website.
Use of Cookies:
We store only the absolutely necessary cookies on your device for the proper functioning of the website.
By continuing to use the site, you agree to the use of cookies.
The cookies sent from our website and stored on your device include, but are not limited to, the following:
· IIS session cookie
· B2C Platform cookies
· Facebook Pixel
· Google Analytics
· Google Adwords
· DoubleClick (Google)
· AddThis
· Lotame Solutions
· AdRoll
· Sharethis
By disabling cookies or withdrawing your consent, certain functionalities of the website may become unavailable. Additionally, the performance and functionality of the website may be affected.
Links to Other Websites
Our website may contain links to external websites. The COMPANY is not responsible for the privacy practices or the content of websites that do not belong to the COMPANY. Therefore, we recommend that you carefully review the privacy policies of these external websites.